Real-time uptime monitoring & SLA auditing
To successfully file an SLA claim against Google Cloud, auditors typically require the following forensic evidence. Our automated agent collects this for you.
RESOLVED: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Started: 7/17/2026, 12:28:00 PM
UPDATE: Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.
Started: 7/16/2026, 4:59:52 AM
Google Cloud Compute: 99.5% - 99.99% uptime. Credits: 10% if <99.99%, 25% if <99.0%, 50% if <95.0%.
1. Project IDs (must be explicit). 2. Downtime logs with sensitive info redacted. 3. Must submit within 30 days.
*Estimates based on standard industry SLA tiers (99.9% uptime guarantees). Vendor service credits are typically applied to a future invoice, not refunded to your card; actual amounts vary by contract.