Real-time uptime monitoring & SLA auditing
To successfully file an SLA claim against DigitalOcean, auditors typically require the following forensic evidence. Our automated agent collects this for you.
Cloud Control Panel Access
Started: 8/3/2026, 1:45:03 PM
DigitalOcean Service Degradation - 201 minutes
Started: 7/16/2026, 1:55:00 PM
Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses
Started: 7/15/2026, 9:46:35 PM
DigitalOcean Service Degradation - 2326 minutes
Started: 7/13/2026, 7:26:18 PM
DigitalOcean Service Degradation - 263 minutes
Started: 7/9/2026, 9:03:24 PM
DigitalOcean Droplets/Storage: 99.99% uptime. Credit: 100% of the hourly cost for the downtime incurred.
1. Notify within 24 hours of downtime start. 2. Ticket subject: "SLA Credit Request".
*Estimates based on standard industry SLA tiers (99.9% uptime guarantees). Vendor service credits are typically applied to a future invoice, not refunded to your card; actual amounts vary by contract.