Real-time uptime monitoring & SLA auditing
To successfully file an SLA claim against AWS, auditors typically require the following forensic evidence. Our automated agent collects this for you.
AWS EC2 Elevated Error Rates in US-EAST-1
Started: 4/11/2026, 3:20:31 PM
AWS EC2/S3: 99.9% to 99.99% region uptime. Credits: 10% if <99.99% (Region), 30% if <99.0%.
1. Dates and times of the incident. 2. Request logs documenting errors. 3. "SLA Credit Request" in subject line.
*Estimates based on standard industry SLA tiers (99.9% uptime guarantees). Vendor service credits are typically applied to a future invoice, not refunded to your card; actual amounts vary by contract.